Late issues escalate

Transcript

1. 00:00Nadia FaroukThis is issue over issue since March. The trend is not flat, average arrival has moved from 10.8 days to 12.1 days.
2. 00:26Sarah ThompsonSo it is getting worse while we wait for their fix. That changes the conversation for me.
3. 00:44Alex RiversWhere is the time actually going? I want to be sure this is not us.
4. 00:58Nadia FaroukRoughly seventy per cent sits after pages leave editorial. Our own close to press step is steady at about three days.
5. 01:32Sarah ThompsonWe have taken a full day out of the editorial schedule this quarter. There is not another day in there. The remaining gap is theirs.
6. 02:01Alex RiversWhat would you do if it were entirely your call?
7. 02:18Sarah ThompsonI would trial an alternative printer properly. Not a sample booklet, a real issue, same stock, same regions, side by side. Then we are arguing about numbers instead of suppliers.
8. 02:52Alex RiversAgreed. I will get an alternative printer in front of us this week.